Contact Us

If you have an enquiry, please contact our School Office where they will be happy
to help/can re-direct your enquiry if necessary.

023 8077 2968 (8:00am - 4:00pm Monday - Friday)
info@st-marks-southampton.org.uk

REPORT STUDENT ILLNESS/ABSENCE

PRIMARY PHASE

By 8:30am in the morning, please call 02380 772968 or use the Study Bugs app to note an absence: www.studybugs.com

SECONDARY PHASE

By 8:00am in the morning, please call 02380 772968 or use the Study Bugs app to note an absence.

URGENT INFORMATION

If you are worried about the safety or wellbeing of a student, contact us immediately and ask to speak to a DSL or call 999 if an emergency. If the school is closed, students, parents or carers can email dsl@st-marks-southampton.org.uk

Alternatively, if you are calling out of school hours or you cannot speak to a member of staff you are free to call: the Children's Resourcing Service on 023 8083 3004  or email: childrensresourceservice@southampton.gov.uk 

Anonymous concerns can be reported to dsl@st-marks-southampton.org.uk

TEACHER/TUTOR OR SUPPORT STAFF QUESTIONS, INFORMATION OR ADVICE

Call 02380 772968 to ask for a message to go to the member of staff. Email info@st-marks-southampton.org.uk. You should receive a reply or further contact, within 5 school days.

IF YOU DON’T GET A TIMELY REPSONSE OR HAVE A FURTHER QUESTION

Call 02380 772968 or email info@st-marks-southampton.org.uk asking for a message to go to…

• Class Teacher/Tutor
• Early Years Leader/KS1 Leader/KS2 Leader/Head of Year 

IF YOU HAVE A SERIOUS COMPLAINT OR NOT HAD YOUR ISSUE RESOLVED

Please call 02380 772968 or email info@st-marks-southampton.org.uk and ask to speak to a member of the Senior Leadership Team. 

Please also see our Complaints Policy if you would like to formalise your concern.